Do you have an established rooming work flow to optimize provider time, having all staff work to their highest license (e.g. medication reconciliation, review of overdue services)?
If your patients are assigned a primary provider, do you understand your panel profile and routinely assess (e.g. chronic conditions, payer mix, 3rd next available, etc.)
Do you have any ancillary staff embedded in your practice (Care Manager, Social Worker, Dortor of Pharmacy (PharmD), Certified Diabetes Educator, Nutritionist, peer counselor)?
Have you incorporated behavioral health services and screenings into your practice (e.g. colocation of services, screening efforts for tobacco, diabetes, alcohol, depression)?
Have you incorporated efforts to enhance patient education, self-management and care- planning efforts into your workflow or your Electronic Health Records (EHR)?
Does your Electronic Health Records (EHR) offer advanced functionality (i.e. interface with Health Information Exchange (HIE), patient education, decision support, Duable Medical Equipment (DME) interfaces, patient portal, risk tools, order completion, referral loop, registry)?