Collection and follow-up on patient experience and satisfaction data on beneficiary engagement
Description
Collection and follow-up on patient experience and satisfaction data on beneficiary engagement, including development of improvement plan.
eMeasure ID
First Performance Year
2017
Last Performance Year
Metric Type
boolean
Weight
high
Sub-category ID
Beneficiary Engagement
CEHRT Eligibility
Bonus under ACI
Varidation
Patient experience and satisfaction data on beneficiary engagement is collected and follow up occurs through an improvement plan
Suggested Documentation
1) Follow-Up on Patient Experience and Satisfaction - Documentation of collection and followup on patient experience and satisfaction (e.g. survey results); and 2) Patient Experience and Satisfaction Improvement Plan - Documented patient experience and satisfaction improvement plan