Collection and use of patient experience and satisfaction data on access
Description
Collection of patient experience and satisfaction data on access to care and development of an improvement plan, such as outlining steps for improving communications with patients to help understanding of urgent access needs.
eMeasure ID
First Performance Year
2017
Last Performance Year
Metric Type
boolean
Weight
medium
Sub-category ID
Expanded Practice Access
CEHRT Eligibility
Bonus under ACI
Varidation
Development and use of access to care improvement plan based on collected patient experience and satisfaction data
Suggested Documentation
1) Access to Care Patient Experience and Satisfaction Data - Patient experience and satisfaction data on access to care; and 2) Improvement plan - Access to care improvement plan